Do you have any questions? We'll answer them!

We offer comprehensive support, including onboarding, training, and ongoing assistance, so your team can take full advantage of TRENPEX's features.

Yes, our weather-resistant hardware ensures reliable performance in all weather conditions, from extreme heat to winter frost.

Thanks to the short distance between the OCR/OFD video gates and the vehicles, the quality of image recognition is not affected by snowfall or heavy precipitation.

Yes, because lighting is integrated into the camera system. Image capture and vehicle identification also work in complete darkness.

TRENPEX uses advanced OCR, OFD, and AI technologies to capture and verify data, ensuring high accuracy and reliability for your logistics processes.

Vehicles that could not be automatically recognized due to dirty, covered, or damaged license plates are manually checked by our employees and recoded as far as possible. However, AI improves with each new version and, in some cases, has already reached or even surpassed human performance.

Yes, TRENPEX's high-speed camera systems and advanced sensors are optimized to capture accurate data even from vehicles traveling at high speeds. Whether it's fast-moving trains or trucks, our technology ensures reliable identification, measurement, and documentation without compromising precision.

TRENPEX hardware requires minimal maintenance. Routine checks are minimal and typically involve regular cleaning of the cameras to ensure optimal performance. Our system has an automatic self-diagnostic function that notifies us of any problems, and our support team is always available for remote or on-site assistance if needed.

TRENPEX is designed for seamless integration into leading ERP systems such as SAP and internal developments, ensuring a smooth data flow and minimal interruptions to your operations through a documented REST-API.

Of course. TRENPEX complies with industry-specific regulations (e.g., for hazardous materials, rail safety, and road transport) and follows strict data security protocols, including encryption and secure cloud storage. We ensure that your data is not only accurate but also protected, so you don't have to worry about compliance and data protection.

TRENPEX attaches great importance to data security and data protection and therefore relies on role-based access control, which ensures that only authorized employees can view or manage sensitive information. All data is encrypted during transmission, and compliance with the GDPR and other relevant regulations is integrated into our platform.

TRENPEX reduces operating costs by automating manual processes, preventing errors, and providing clear, time-stamped visual documentation of vehicle condition. This helps you defend against unjustified damage claims, avoid costly disputes, and optimize billing and compliance. Optimized workflows and data-driven insights also reduce labor costs and improve overall efficiency, resulting in measurable savings and a high return on investment.

TRENPEX is designed for rapid deployment, with most installations completed within a few days, depending on the complexity of the site. Our team takes care of everything from hardware setup to software integration, ensuring minimal disruption to your operations. You'll receive a detailed implementation plan in advance so you know exactly what to expect.

TRENPEX has built-in redundancy and fail-safe features to minimize disruptions. In the rare event of a problem, our 24/7 support team is available to quickly diagnose and resolve issues, often remotely. We also use load balancing systems, backup and data recovery systems to ensure continuity. Regular system health checks and proactive maintenance measures further reduce the risk of unexpected downtime.

After you contact us, we will arrange an appointment for a live demonstration to show you TRENPEX in action, discuss your specific requirements, and explore how TRENPEX can help you transform your logistics processes.